Privacy Policy
Last updated: January 25, 2026
At Nex.fin, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
1. Information We Collect
We may collect the following types of information:
- Telegram account information (user ID, username)
- Contact information (phone number, email) for premium plans
- Transaction history and card usage data
- Cryptocurrency wallet addresses
- Device information and IP addresses
- Usage data and analytics
2. How We Use Your Information
We use the collected information to:
- Provide and maintain our services
- Process transactions and manage your virtual cards
- Verify your identity and prevent fraud
- Communicate with you about your account
- Comply with legal and regulatory requirements
- Improve our services and user experience
3. Information Sharing
We may share your information with:
- Payment processors and card networks (Visa/Mastercard)
- Service providers who assist in our operations
- Law enforcement when required by law
- Third parties with your explicit consent
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Transaction records may be retained for regulatory compliance purposes even after account closure.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent
7. Cookies and Tracking
We may use cookies and similar tracking technologies to improve your experience. You can control cookie preferences through your browser settings.
8. Third-Party Services
Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services.
9. Children's Privacy
Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us through our Telegram support channel.